About Us
Expert Voices. Trusted Results
With over 35 years of people-focused expertise, Teleperform Azerbaijan has earned its reputation as one of Baku’s most trusted names in call center services, telesales, contact center solutions, and business consulting. We don’t just deliver services—we drive business growth.
As your strategic partner, we specialize in transforming customer interactions into lasting value. From inbound and outbound communication to lead generation, customer support, and consulting, our tailored solutions are built to match your goals—and exceed your expectations.
What sets us apart? Our people. Our highly trained consultants and call center professionals are dedicated to representing your brand with clarity, professionalism, and care. Backed by advanced technology and deep behavioral insight, we deliver seamless customer journeys that lead to measurable results.
Whether you're a growing business or an established enterprise, we help you increase customer satisfaction, drive sales, and streamline operations—all with a flexible, agile approach that never compromises on quality or confidentiality.
Let’s build something powerful together.
At Teleperform, your success is our mission.
Our Services
Outbound Sales
Our outbound sales call center helps clients achieve sustainable growth by generating high-quality leads, expanding market reach, and building lasting customer relationships. We act as a seamless extension of your sales team to drive consistent, measurable results.
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Inbound Customer Sales & Support
We provide professional Inbound Customer Sales & Support services designed to enhance customer satisfaction and drive business growth. Our trained agents handle inquiries, process orders, and resolve issues efficiently, ensuring a seamless experience for your customers. Whether it's technical support, billing questions, or product assistance, we deliver responsive, reliable support that reflects your brand’s values and builds long-term loyalty.
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TELE MARKETING
Deliver better sales results with telemarketing that’s personal, agile, smart and insightful.
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PRE SALES RESEARCH
Arm your sales and marketing teams with clear customer intelligence and accurate data
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POST SALES RESEARCH
Is your customer intelligence keeping pace with your business goals? To nurture long-term customer relationships, you need to conduct ongoing customer research. We are here help you for : Welcome Calls, Customer Satisfaction and NPS surveys, Treating Customers Fairly / Compliance
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CONSULTING
We help you achieve sustainable, organic growth by putting your customers at the center of your company’s strategy. Our approach tests every element of your customers’ experience, delivering optimal interactions at every touchpoint.
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DATA SERVICES
Phone-based research helps you convert existing datasets into complete, up-to-date, and actionable data that generates better quality campaigns and ultimately boosts sales
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We listen, we care, we deliver
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Jobs
Tele Sales Agent
We are hiring call center agent in both our physical and virtual call centers because our work is expanding! Whether you've had telemarketing experience, have been a telephone sales rep or brand new to the call center industry, Teleperform has a place for you!
You will have the opportunity to earn a generous monthly paycheck plus incredible performance bonuses while working in a friendly corporate enviroment with strong team support! There are also numerous opportunities for promotion and advancement!
Requirements
- Preferably with 1 year of experience in telesales, service and product sales,
- Azeri language is a must, Russian and English are plus
- Adopted the principle of customer satisfaction,
- Has fluent and smooth diction,
- Strong communication skills and human relations,
- High self-confidence and persuasiveness,
- Inclined to teamwork, passionate about his job, willing to improve himself,
- Analytical thinking, careful and paying attention to details,
- Able to keep up with the intense work tempo,
- Able to use MS. Office applications
Benefits
- Monthly Salary !
- Monthly Bonus !
- Work from Home upon promotion in 6 to 9 weeks!
- Full & Part Time!
- Social Security !
- Laptop provided !
- Interactive daily communication with your team!
Team Leader
- Support for increasing the company's sales volume
- Providing a high level of customer service
- Ensuring prompt response to customer requests
- Manage the establishment of relationships between the Telesales department and other departments
- Ensuring fair division of work among subordinates
- Maintaining cooperative ethics and ensuring team spirit
- Prepare daily and monthly reports and submit them to management
Requirements
- 1-3 years of experience as a team leader
- Fluent in Azerbaijani and Russian. English will be a plus
- Knowledge of MS Office (Word, Excel) programs
- Ability to analyze and report independently.
- Ability to solve problems or suggest solutions
- Teamwork and management skills
- Active, cheerful, responsible
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