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About Us
Expert Voices. Trusted Results
With over 35 years of people-focused expertise, Teleperform Azerbaijan has earned its reputation as one of Baku’s most trusted names in call center services, telesales, contact center solutions, and business consulting. We don’t just deliver services—we drive business growth.
As your strategic partner, we specialize in transforming customer interactions into lasting value. From inbound and outbound communication to lead generation, customer support, and consulting, our tailored solutions are built to match your goals—and exceed your expectations.
What sets us apart? Our people. Our highly trained consultants and call center professionals are dedicated to representing your brand with clarity, professionalism, and care. Backed by advanced technology and deep behavioral insight, we deliver seamless customer journeys that lead to measurable results.
Whether you're a growing business or an established enterprise, we help you increase customer satisfaction, drive sales, and streamline operations—all with a flexible, agile approach that never compromises on quality or confidentiality.
Let’s build something powerful together.
At Teleperform, your success is our mission.
Our Services
Outbound Sales
Our outbound sales team is dedicated to helping businesses grow by reaching the right customers at the right time. With skilled agents, proven sales techniques, and a personalized approach, we connect with prospects, build strong relationships, and convert opportunities into results. Whether it’s generating leads, increasing sales, or promoting your services, our call center provides the expertise and energy to boost your business performance.
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Inbound Customer Sales & Support
We provide professional Inbound Customer Sales & Support services designed to enhance customer satisfaction and drive business growth. Our trained agents handle inquiries, process orders, and resolve issues efficiently, ensuring a seamless experience for your customers. Whether it's technical support, billing questions, or product assistance, we deliver responsive, reliable support that reflects your brand’s values and builds long-term loyalty.
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TELE MARKETING
Our telemarketing team helps your business connect directly with potential customers through personalized, meaningful conversations. We don’t just make calls — we build relationships, share your brand’s message, and turn interest into action. Whether you need to promote a new service, generate leads, or increase sales, our trained agents know how to make every call count and deliver real results for your business
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PRE SALES RESEARCH
Our presales research team helps you understand your customers before the first call is even made. We gather insights, qualify leads, and identify the right opportunities so your sales efforts are always focused and effective. With the right information in hand, your business can connect smarter, close faster, and grow stronger.
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POST SALES RESEARCH
Is your customer intelligence keeping pace with your business goals? To nurture long-term customer relationships, you need to conduct ongoing customer research. We are here help you for : Welcome Calls, Customer Satisfaction and NPS surveys, Treating Customers Fairly / Compliance
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CONSULTING
With over 35 years of experience, we help companies grow sales, reach the right audience, and use the best marketing channels — all while building accurate P&L statements to give a full picture of your business. Smart insights, clear finances, real growth.
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DATA SERVICES
Accurate data means smarter decisions. Our data validation team ensures your customer information is always up-to-date, reliable, and ready to use. We verify contact details, correct errors, and remove duplicates so your sales and marketing campaigns reach the right people every time. With clean, validated data, your business saves time, reduces costs, and improves performance
Learn MoreOUR CUSTOMERS
We are proud to work with a diverse range of customers who trust us to deliver reliable solutions and exceptional service
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Jobs
Tele Sales Agent
We are hiring call center agent in both our physical and virtual call centers because our work is expanding! Whether you've had telemarketing experience, have been a telephone sales rep or brand new to the call center industry, Teleperform has a place for you!
You will have the opportunity to earn a generous monthly paycheck plus incredible performance bonuses while working in a friendly corporate enviroment with strong team support! There are also numerous opportunities for promotion and advancement!
Requirements
- Preferably with 1 year of experience in telesales, service and product sales,
- Azeri language is a must, Russian and English are plus
- Adopted the principle of customer satisfaction,
- Has fluent and smooth diction,
- Strong communication skills and human relations,
- High self-confidence and persuasiveness,
- Inclined to teamwork, passionate about his job, willing to improve himself,
- Analytical thinking, careful and paying attention to details,
- Able to keep up with the intense work tempo,
- Able to use MS. Office applications
Benefits
- Monthly Salary !
- Monthly Bonus !
- Work from Home upon promotion in 6 to 9 weeks!
- Full & Part Time!
- Social Security !
- Laptop provided !
- Interactive daily communication with your team!
Team Leader
- Support for increasing the company's sales volume
- Providing a high level of customer service
- Ensuring prompt response to customer requests
- Manage the establishment of relationships between the Telesales department and other departments
- Ensuring fair division of work among subordinates
- Maintaining cooperative ethics and ensuring team spirit
- Prepare daily and monthly reports and submit them to management
Requirements
- 1-3 years of experience as a team leader
- Fluent in Azerbaijani and Russian. English will be a plus
- Knowledge of MS Office (Word, Excel) programs
- Ability to analyze and report independently.
- Ability to solve problems or suggest solutions
- Teamwork and management skills
- Active, cheerful, responsible
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